Where we ship
We currently ship to addresses within the contiguous United States. Fragrance is classed as a limited-quantity hazardous material for transport (it contains alcohol), so we ship by ground service only and cannot ship to P.O. boxes, APO/FPO addresses, Alaska, Hawaii or US territories at this time.
Processing time
Orders placed before 12 p.m. Central Time on a business day ship the same day. Orders placed after that, or on weekends and US holidays, ship the next business day.
Delivery time and cost
| Service | Estimated delivery | Cost |
|---|---|---|
| Standard ground, tracked | 2–5 business days after shipping | Free |
Delivery estimates are provided by the carrier and are not guaranteed. The exact cost is shown at checkout before you pay.
Tracking
Once your order ships, you will receive an email with a tracking link. If you have not received it within two business days of ordering, contact us.
Packaging
Every bottle ships in its presentation box, sealed, protected in a shipping carton and packed discreetly, with a complimentary sample so you can try the fragrance before opening the bottle.
Damaged or lost parcels
If your order arrives damaged, email photos of the parcel and bottle to support@grovenoir.com within 7 days of delivery and we will send a replacement. If tracking shows no movement for 7 business days, contact us and we will open a claim with the carrier.
Contact
Grove Noir · 11468 Marketplace Dr. N, Champlin, MN 55316 · support@grovenoir.com · (612) 703-9825
See also our returns policy.