Try before you open
Every bottle of Cèdre Nocturne ships with a complimentary sample. Wear the sample first. If the fragrance isn't for you, return the full bottle unopened and sealed.
Return window
You can return unopened products in their original sealed condition within 30 days of delivery for a full refund of the product price.
What can't be returned
- Bottles that have been opened, sprayed or had their seal removed (for hygiene and safety reasons)
- Samples
- Items returned more than 30 days after delivery
If your item arrives damaged or incorrect, it is always covered; see below.
How to return
- Email support@grovenoir.com with your order number and the item you'd like to return.
- We'll reply within one business day with a prepaid return label and instructions.
- Pack the sealed bottle securely in its box and drop it off with the carrier within 14 days.
Return shipping is free for eligible returns.
Refunds
Once your return arrives and is inspected, we'll email you and refund the original payment method within 5 business days. Your bank may take a few additional days to post the credit.
Damaged, defective or wrong items
If your bottle arrives damaged, leaking or is not what you ordered, email photos to support@grovenoir.com within 7 days of delivery. We'll send a replacement or a full refund at no cost to you, and you won't need to return the damaged item.
Contact
Grove Noir · 11468 Marketplace Dr. N, Champlin, MN 55316 · support@grovenoir.com · (612) 703-9825