# Contact the house

Source: https://grovenoir.com/contact/

> Contact Grove Noir by email at support@grovenoir.com or by phone about orders, returns or Cèdre Nocturne, our woody extrait de parfum.

For orders, samples or questions about Cèdre Nocturne, write or call. We reply within one business day.

[support@grovenoir.com](mailto:support@grovenoir.com)

- **Email:** [support@grovenoir.com](mailto:support@grovenoir.com)
- **Phone:** [(612) 703-9825](tel:+1-612-703-9825)
- **Response time:** Within one business day
- **Address:** Grove Noir
11468 Marketplace Dr. N
Champlin, MN 55316
United States

## How we can help

- **Orders and tracking.** Include your order number and we'll check the status with the carrier. Orders ship within one business day; see our [shipping policy](https://grovenoir.com/shipping/).
- **Returns.** Unopened, sealed bottles can be returned within 30 days of delivery. Email us your order number and we'll send a prepaid label. See our [returns policy](https://grovenoir.com/returns/).
- **Damaged parcels.** Send a photo of the parcel and bottle within 7 days of delivery and we'll replace it.
- **Choosing a fragrance.** Not sure whether Cèdre Nocturne is for you? Tell us what you usually wear and we'll give you an honest answer. You can also read the [full notes and how it wears](https://grovenoir.com/cedre-nocturne-extrait-de-parfum/).
- **Press, stockists and collaborations.** Email us with a short note about your publication or shop.

## Before you write

Many questions about longevity, samples, shipping and IFRA compliance are answered in our [FAQ](https://grovenoir.com/faq/). To learn more about the house, read [about Grove Noir](https://grovenoir.com/about/) and [how our extraits are made](https://grovenoir.com/the-craft/).